There are referrals listed in the portal, but I haven’t received any via email.

If you are not receiving referral notifications we suggest trying the following:

• Ensure that the email address in question is added to the appropriate "Referral Delivery" field and spelled correctly.
• Add the following email addresses to your contacts list for each inbox: info@careinhomes.com, billing@careinhomes.com, support@careinhomes.com.
• Check your spam folder and mark any @careinhomes emails that are in there as not spam.
• Find an older email from us and reply to it, so that future emails will be accepted to your inbox
• Have your email administrator add our IP and domain to your white-list or approved sender list.
  • 50.31.61.114
  • email.careinhomes.com

Please contact us after you have completed all of the steps above, and we will send a test referral to verify if the problem was resolved. Simply respond with "I’m ready for my test referral".